Our excellent service


LiveHelfi aims to provide the best products with excellent service. Our goal is very satisfied customers and in that we succeed! Our customers rate us an average of 4.9 on a scale of 1-5.

This is how we make the difference:

Low shipping costs

LiveHelfi offers Free shipping in the Netherlands, Belgium, and Germany on orders over € 50, - ( € 4.95 shipping costs on orders under €50). Look here for a list of other countries within the EC. We do not deliver outside the EC.

Fast delivery

On weekdays products ordered before 20.00 are shipped the same day.

Accessible

We are always easily accessible to help you with any questions.

Expert team

The LiveHelfi team consists of people who have experience and know what they are talking about. We employ experts who assist us with advice and information.

The certainties of the Dutch Thuiswinkel Waarborg guarantee

These securities are a.o:

  • Clarity about costs: you will be informed about all costs before the ordering, including shipping and payment costs
  • 14 days to return: you have a minimum period of 14 days within which you can return the products without giving any reason. You will be refunded all fees within 14 days (excluding the cost of the return itself)
  • Complaints Mediation: complaints get a response within 14 days. Thuiswinkel.org provides independent complaints mediation.
  • Safety: When you provide personal information or make a payment on LiveHelfi.com, this is done via a secure connection.
  • Financial stability: LiveHelfi is a financially sound company that can meet its obligations.

Our customer reviews

Our goal is very satisfied customers, and we succeed! Our customers rate our service with an average of 4.9 on a scale of 1-5. We ask all customers to give an opinion. We don't filter out negative reviews.

A few examples of how customers experience our service:

Yvonne
5 ster rating
Five star service 04/19/15
Looking for a product that is not found in local stores, I came to the LiveHelfi website. Enough choice, easy to pay for the selected goods and the day after already at home. LiveHelfi GO! Great service, thank you so much.

Jao
5 ster rating
Awesome service! 04/10/15
The best place to get Bulletproof products in the Netherlands. Eduard has excellent customer service as well.

Eve
5 ster rating
Daily habit that's good for you 04/06/15
Since my first purchase at LiveHelfi.nl around November last year, I drink Bulletproof Coffee each morning. Besides grass butter, I make it with MCT Oil someday, Brain Octane the next day. It's delicious, I feel good, I can not do without. 5 stars for quality and service.

Zsanett
5 ster rating
All as desired 03/26/15
All useful information about the products listed well on the site. Super fast delivery, all items ordered were received neatly packaged. 'M very happy with it!

See all our reviews.

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